Return and Refund Policy
About Return
You may return the item within 10 days after receiving the shipment.
To be eligible for return, items must be in their original condition.
Please note that the original shipping charge is non-refundable, and customers are responsible for all return shipping charges unless the item is defective, in which case we will cover the replacement's shipping charge.
If you request a refund, the refund amount will be reduced by the cost of return shipping. Refund will be issued back to your original payment method of choice.
Please note that depending on your financial institution, it may take up to 14 days for the refund to appear on your account.
Returns Process
- Contact us to determine if you meet the conditions for return.
- To return a product, you must send it by post to the address that will be given to you by email
- Mall out the package to return facility
- We will process your refund within 7 days after receiving your package
Please keep your tracking number in case your package is lost during transit. Please note that we are not liable for any returned packages until they are received at our facility.